Smokefx offers fast and convenient delivery options.

CANADA-WIDE EXPRESS SHIPPING

Canada Post Express flat rate $15

Orders $125+ Get Free Canada-Wide Shipping

LOCAL SAME-DAY DELIVERY

Delivery Regions Ottawa and surrounding (within 20km radius)

Local Delivery Fees Orders under $75 delivery is $15 | Orders $75 and above delivery is free

Local Delivery Times 

Orders must be placed no later than 8pm (7pm Sundays)

Orders placed  before 2pm will be delivered between 11am to 4pm

Orders placed between 2pm to 8pm will be delivered between 4pm and 9pm

*No time guarantee

In addition to our online store, we also have four convenient locations to serve you.

KEMPTVILLE

2840 County Road 43, Kemptville, ON

(613) 851-3971

OTTAWA

1771 Carling Avenue, Ottawa, ON (613) 725-0110

NEPEAN

595 W Hunt Club Road, Nepean, ON

(613) 228-0110

KANATA

239 March Road, Kanata, ON (613) 591-0111

We have added an "Easy Order Form" to our website as a convenient alternative to browsing our online store. Simply fill out the order form with your information and order information and we will have your order quickly delivered straight to your door.

Return Policy for Disposables, Liquids, and Pods

All disposables, liquids, and pods are final sale upon delivery. We understand that defects can occur, and we are committed to ensuring you receive a quality product.

Defective Items:
- If you receive a defective item out of the box, we will gladly exchange it for you.
- To process an exchange, the defective item must be returned to our store for testing.
- Once we confirm the defect, we will exchange the item for a new one.
- Please note that all shipping costs associated with returning the defective item will be at the customer’s expense.

Thank you for understanding and shopping with us!