Battery Safety:   Important

 Lithium-Ion batteries in Electronic Cigarettes are similar to other batteries used across the world in everyday devices like mobile phones and are considered safe.  There can however be personal safety risks if used improperly.  Most batteries have a built-in protection circuit but it is vital to keep the following points in mind to ensure that you are using your battery safely.

• Use the on/off feature when your electronic cigarette is not in use.
• Never submerge batteries in water or expose to extremely low / high temperatures.
• Never leave charging batteries unattended unless you are using a charging safety bad (lipo bag).
• Remember a charging battery can get warm, do not leave a charging battery on something that can catch fire easily.  ie. sofa, carpet or bed.
• Always carry loose batteries in a non-conductive containers.  Cardboard or plastic is fine.
• Safely dispose of batteries once they have expired.

 Guarantees:

Batteries come with a 28 day guarantee against manufacturing defects and covers repair of the product or replacements if deemed to be faulty or beyond repair.  Rechargeable batteries have a life expectancy of 3 – 6 months depending on usage.  If the product has been damaged in any way by the customer, we reserve the right to refuse a refund or return.  This does not affect your statutory right.

Mechanical Mods come with a 28 day manufacturers guarantee that is applied to all mechanical mods.  Please note that mechanical mods are for experienced users.  We accept no responsibility for potential damage caused in the incorrect assembling of any mechanical mod. Incorrect building of a mechanical mod can cause damage to your equipment and as such Smokefx accepts no responsibility for any damage caused as this is the result of improper construction.

Any Clearomisers, Atomizers, Cartomisers & other Tanks found dead on arrival must be reported to us within 24 hours after receiving the item in order for the warranty to be applicable.  Contacting us after this allotted period will mean that we cannot offer a refund or return including multi-pack purchases.